How the Pandemic Transformed the Philippine Casino Sector
30 April, 2025

The Pandemic’s Blow to the Philippine Casino Industry

When COVID-19 hit, the impact of COVID-19 on PH gambling sector was swift and heavy. Land-based casinos across the country, especially in major hubs like Metro Manila and Cebu, were forced to shut down. This sudden closure led to major losses for both operators and employees.

Key effects included:

  • Complete halt in operations for months

  • Heavy losses in gaming revenues

  • Thousands of casino workers laid off or furloughed

  • Delayed expansion and construction of new integrated resorts

Many casino resorts tried to survive by focusing on non-gaming revenues like food, retail, and hotel services. However, these efforts only softened the blow slightly. AgilaClub witnessed firsthand how the landscape dramatically shifted, pushing many players to seek alternatives.


Rise of Strict Health Protocols in Casinos

When casinos were finally allowed to reopen, they faced strict health protocols in casinos to protect players and employees. These included:

  • Limited operating capacity (initially 30-50%)

  • Mandatory masks, temperature checks, and health declarations

  • Regular sanitation of gaming equipment

  • No food and drinks on the gaming floor

  • Digital reservation systems to avoid crowds

Compliance with these health measures not only protected public safety but also restored a bit of player confidence. In fact, understanding the advantages of online gambling became critical during this period, as players weighed their options between physical and online platforms.

AgilaClub observed that while foot traffic slowly returned, the recovery was nowhere near pre-pandemic levels.


The Massive Online Gaming Surge

While physical casinos struggled, there was a massive online gaming surge in the Philippines. Players who couldn’t visit traditional venues quickly moved online. Platforms like AgilaClub capitalized on this shift, offering players safe and convenient ways to enjoy their favorite games without leaving home.

Here’s what fueled the boom:

  • Convenience of gaming from home

  • Availability of mobile casino apps

  • Attractive promotions and bonuses

  • Fewer restrictions compared to land-based venues

The sudden growth in online play even changed online gambling habits, as detailed in the pandemic’s effect on online gambling habits. Some traditional casino brands even partnered with digital platforms to stay relevant. AgilaClub became one of the key players during this transition, expanding their services to meet growing demand.


Challenges in Industry Recovery

Despite signs of improvement, the industry still faces many challenges in industry recovery, such as:

  • Slow return of international tourists

  • Ongoing public health concerns

  • Higher operating costs due to health measures

  • Increased competition from online platforms

Physical casinos are working hard to rebuild. They are offering hybrid services, like livestreamed gaming tables, and creating new loyalty programs to retain players.

Another trend shaping recovery is the ongoing debate between land-based vs online casinos. Understanding this divide is crucial for businesses planning their next moves.


Looking Ahead: A Hybrid Future

The impact of COVID-19 on PH gambling sector showed that adaptability is key. Moving forward, experts predict a hybrid future where both land-based and online casinos coexist and complement each other.

AgilaClub continues to innovate by combining real-world luxury experiences with digital convenience, helping the Philippine gambling industry not just recover — but evolve.